Covid -19 Staying Alert And Safe

Customer Showroom & Visiting tailoring message
 

Updated 16th July 2021:

Our UK Birmingham showroom has re-opened, following the UK Governments restrictions being lifted for none essential retail. We are running Pre scheduled private appointments for all clients with a maximum number of 4 people attending the showroom. We do ask every customer to abide by our strict covid-19 preventative measures, which will stay in place until the end of 2021.

We are planned to re-open our Manchester & Cambridge tailoring visits from the 1st August 2021. Following the last level of restrictions being lifted within the UK.

Our international locations are being operating via virtual appointment until full restrictions are lifted for international travel.  

We will be working hard behind the scenes to keep you all up to date with future announcements.

Thank you for your continued patience.

(Click Here) For Recent announcements:  

 

 

Production:

Both our bespoke production departments are fully operational. Shipments are leaving weekly to the UK via courier & remain unaffected by Brexit as both our production departments are outside of the European Union.

All International orders are being shipped directly from production & to date we have no reported extra costs being accrued by customers inside the EU.

 

Online:

All appointments are being offered either online or within our showroom location.

Cloth Swatches:

Will be available for hire/rental via our website from the end of July 2021. Delivering over 300+ cloth swatches direct to your door. Business, casual & shirting packages will be available. Do note a fee will apply / fee being refundable /redeemable against any bespoke order placed.


Measurements:

All new orders have the option of downloading our mobile measurement app which takes over 60+ exact measurements of your body rendering a unique 3D avatar within 2mins of the body profile & configuration. We also offer either measuring in person appointments or measuring guidance via live video appointments.


Dispatch of orders:


Our courier partners have advised of possible delays for the rest of 2021. Recommended delivery time from production has been moved from 5- 7 days to 7-10 days. As of today's date, we have had over 500+ deliveries touch down within Europe & further afield as far as Japan & Canada with very little disruption.

 

Lead times:

Cutting slot allocation is being run on a priority order bases with orders allocated dependent on function date requirement. All orders are held within our production departments ahead of dispatch / fitting.

 

Standard Ordering Times:

8 weeks is our standard cutting time, however we advice 12 weeks to all clients for peace of mind.

We do offer expedited 3 & 4 week cutting times which do carry a expedited chargeable fee (Cutting time does not include shipping!).

Wedding orders booked via our (book early & safe promotion) run on an allocated cutting slots process, prioritising the order by function date.

 

Order Tracking:

Our order tracking system has been updated following the movement / housing of all orders outside of the UK within our production departments, due to the continued restrictions within Europe & The UK.

 

We wish to thank you all for your patience and support & wish you a healthy & safe 2021

The tailoring team x


COVID-19 Secure

Measures Undertaken
to make sure
you & our staff members are safe & sound x

Alcohol Based Spray Down, After Every Appointment

1 Meter Distance Rule

Garments All Steam Pressed After Use

Hand Sanitizer Unit Installed

Medical Face Mask Supplied To Each Client

Medical Gloves Supplied To Each Client

Sneeze Guard Installed

Onsite Private Parking By Request

We've Extended Our Appointment Times


What We Ask Everybody
Attending An Appointment To Do

To Obey The 2 Meter Rule

If Feeling Sick, We Ask You Not To Attend & Reschedule Your Appointment Until Fully Recovered

Everybody Will Need To Wear The PPE Equipment Supplied

We Ask That No More Than Four People Attend Any Given Appointment

Don't miss our updates
Stay Safe & Well x

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